2018: A year in review
This is how an awesome year at CloseAlert looks like. Curious what we've written about...
This is how an awesome year at CloseAlert looks like. Curious what we've written about...
Our last update for the year and, most arguably, our biggest update for the year. It was...
This is the last blog post of my trilogy on KPMG [https://assets.kpmg/content/dam/kpmg/...
Last week I introduced you to Personalization and Empathy: two of the “Six pillars of customer experience...
When KPMG’s ‘Up close and personal: Customer experience excellence analysis [https://assets.kpmg/content/dam/kpmg/...
News about large data breaches make the public increasingly aware of the dangers accompanied with giving away...
Hitting the Send button remains a bit of a nerve-racking activity, doesn’t it? Maybe you’ve...
During this incredible nice and hot Dutch summer, we’ve not been sitting idle at our office....
We know that upset customers are bad for business. But how bad really? SalesForce [https://www.salesforce....