Have you ever thought about asking for feedback in your emails but weren’t sure how to start? Or have you already asked for feedback in your emails but aren’t sure how to act on it? Then check out our step-by-step guide!
How does dé Vakantiediscounter get the right content in front of the right person, at the right moment? Download the Case Study to learn how they instigate repeat business based on loyalty rather than the (lowest) price.
Customers share data for a better experience if it’s kept safe and used right. Companies nurturing such trust-based relationships see sales boost.
According to Campaign Monitor, companies see a 57% increase in CTR thanks to dynamic content, and segmented campaigns drive a 760% increase in revenue. But where to start with personalizing and segmenting? We’ve collected three real life examples on how CloseAlert can help you taking the first step.
Over the years, we’ve seen some very personalized and creative ways of asking email feedback. To boost your imagination, we have generated an overview of 10 real-life examples on how to make a feedback widget in your email work.
Paula's Choice Skincare wanted to see if the email channel could be more than a sales channel and whether they could use it to build better relationships with customers. With an improved balance between content and promotion, the sentiment and feedback improved significantly.
NS International felt they were missing the key particle to drastically improve the customer experience: feedback from their customers. How did they change this? And how did feedback help them make customer-centric decisions?
Delivering a perfect customer experience is one of the focus areas of bol.com's CRM strategy. And yet the anniversary email campaign that they had high hopes for was not hitting the targets. Bol.com knew a drastic make-over must take place. How did they do it?
Have you ever sent out a campaign that had great open and click rates but failed to deliver in terms of conversion? You did everything by the book and yet your email campaign did not significantly increase your metrics.
Do you know for sure whether your transactional emails are delivering their maximum value? Have you ever signed up for your own service? If your answer is “Never”, how do you know if you're delivering on your brand promise until the very end of your customer's journey?